Terms & Conditions

You must be 18 years of age or older to place an order on this website.

Refund Policy:
Refunds are provided on a case-by-case basis for mailed products. Any items that have been personalized or customized, and digital products, cannot be returned. Please e-mail sophiedeestore@gmail.com for any refund/exchange request.

Order Cancellation Policy:
Once an order has been placed, it can be cancelled within 48 hours or until it is has been fulfilled, whichever occurs first.

Damage/Exchange Policy:
If your mailed order is damaged in the shipping process, please e-mail sophiedeestore@gmail.com for instructions to return the item for an exchange of a new item of equal value. Please allow up to two weeks to receive shipped items in the United States, or three weeks internationally.

Billing Questions:
For all billing issues, please fill out the form on: ccbill.com

18 U.S.C. 2257 Record-Keeping Requirements Compliance Statement
All persons that appear in any visual depiction of sexually explicit conduct contained in this website were over the age of eighteen years at the time of the creation of such depictions.

With respect to all visual depictions displayed on this website, whether of actual sexually explicit conduct, simulated sexual content or otherwise, all persons in said visual depictions were at least eighteen years of age when said visual depictions were created. The owners and operators of this website are not the primary producer as defined in 18 USC section 2257 of any of the visual content contained in the website.

The original records required pursuant to 18 U.S.C. section 2257 and 28 C.F.R. 75 for materials contained in the website are kept by the custodian of records who can be reached via e-mail at sophiedeestore@gmail.com